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	<title>damienhorwood | North West Connected</title>
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		<title>CX Experts Create New AI-Generated ‘Magical World of Customer Service’</title>
		<link>https://nwconnected.co.uk/cx-experts-create-new-ai-generated-magical-world-of-customer-service/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=cx-experts-create-new-ai-generated-magical-world-of-customer-service</link>
		
		<dc:creator><![CDATA[damienhorwood]]></dc:creator>
		<pubDate>Thu, 28 Sep 2023 13:01:58 +0000</pubDate>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Digital]]></category>
		<category><![CDATA[Employment]]></category>
		<category><![CDATA[Online]]></category>
		<guid isPermaLink="false">https://nwconnected.co.uk/?p=154408</guid>

					<description><![CDATA[Customer experience experts, CallCare, have released a series of images depicting the ‘magical world of customer service’ to help demystify the process and reveal five of the most critical elements of effective customer service. To help businesses understand the complex reality of customer service and demystify which aspects business owners should prioritise in such unprecedented [&#8230;]]]></description>
		
		
		
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		<title>How to Unlock Your Garden’s Potential by Creating Indoor Living Spaces Outside</title>
		<link>https://nwconnected.co.uk/how-to-unlock-your-gardens-potential-by-creating-indoor-living-spaces-outside/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=how-to-unlock-your-gardens-potential-by-creating-indoor-living-spaces-outside</link>
		
		<dc:creator><![CDATA[damienhorwood]]></dc:creator>
		<pubDate>Tue, 15 Aug 2023 19:01:47 +0000</pubDate>
				<category><![CDATA[Life]]></category>
		<category><![CDATA[Online]]></category>
		<category><![CDATA[Property]]></category>
		<guid isPermaLink="false">https://nwconnected.co.uk/?p=154023</guid>

					<description><![CDATA[A recent study by MoneySuperMarket has revealed that the average price of garden possessions in the UK is now valued at a whopping £1,262 per home &#8211; equivalent to £28.5 billion nationally. Luckily, Nationwide Supplies, the nationwide supplier of building and plumbing equipment at competitive prices, has compiled their ultimate top tips for creating indoor [&#8230;]]]></description>
		
		
		
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		<title>Experts Share TIk Tok Hacks To Make Clothing Go Further During Cost of Living Crisis</title>
		<link>https://nwconnected.co.uk/experts-share-tik-tok-hacks-to-make-clothing-go-further-during-cost-of-living-crisis/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=experts-share-tik-tok-hacks-to-make-clothing-go-further-during-cost-of-living-crisis</link>
		
		<dc:creator><![CDATA[damienhorwood]]></dc:creator>
		<pubDate>Wed, 21 Dec 2022 12:01:00 +0000</pubDate>
				<category><![CDATA[Fashion & Beauty]]></category>
		<category><![CDATA[Life]]></category>
		<guid isPermaLink="false">https://nwconnected.co.uk/?p=150074</guid>

					<description><![CDATA[The average UK household spends £58 per month on clothing and footwear according to data from The Office of National Statistics (ONS), roughly 61% lower than the average spend pre-pandemic which stood at £93.60.  However, while overall retail spend has largely recovered compared with pre-pandemic levels, the on-going cost of living crisis has resulted in [&#8230;]]]></description>
		
		
		
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		<title>Bookcases, Drawers and Tables Are The Most Popular Items For Upcycling</title>
		<link>https://nwconnected.co.uk/bookcases-drawers-and-tables-are-the-most-popular-items-for-upcycling/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=bookcases-drawers-and-tables-are-the-most-popular-items-for-upcycling</link>
		
		<dc:creator><![CDATA[damienhorwood]]></dc:creator>
		<pubDate>Thu, 15 Dec 2022 14:01:28 +0000</pubDate>
				<category><![CDATA[Life]]></category>
		<guid isPermaLink="false">https://nwconnected.co.uk/?p=150012</guid>

					<description><![CDATA[Every year 22 million pieces of furniture are discarded in the UK with around only 17% of this being recycled. Over half of the bulky items that end up in the tip however are thought to be reusable with a little bit of repair.  However, as consumers have become more concerned with environmental issues and [&#8230;]]]></description>
		
		
		
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		<title>Uncut Gems and Oceans Eleven Top List Of All-Time Best Gambling Films Ranked</title>
		<link>https://nwconnected.co.uk/uncut-gems-and-oceans-eleven-top-list-of-all-time-best-gambling-films-ranked/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=uncut-gems-and-oceans-eleven-top-list-of-all-time-best-gambling-films-ranked</link>
		
		<dc:creator><![CDATA[damienhorwood]]></dc:creator>
		<pubDate>Sat, 05 Nov 2022 10:01:07 +0000</pubDate>
				<category><![CDATA[Gaming]]></category>
		<category><![CDATA[Life]]></category>
		<category><![CDATA[Media]]></category>
		<guid isPermaLink="false">https://nwconnected.co.uk/?p=149636</guid>

					<description><![CDATA[Everything in life is a gamble, we make decisions based on intuition and feelings ultimately unsure of how the outcome will play out. Take watching a movie, for example, you gamble that the film will be worth your time and the cost of admission. Sometimes you win and others you’re left feeling disappointed. Perhaps this [&#8230;]]]></description>
		
		
		
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		<title>Families In Merseyside Could Save Thousands Ditching Spain For The Train This Half-Term</title>
		<link>https://nwconnected.co.uk/families-in-merseyside-could-save-thousands-ditching-spain-for-the-train-this-half-term/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=families-in-merseyside-could-save-thousands-ditching-spain-for-the-train-this-half-term</link>
		
		<dc:creator><![CDATA[damienhorwood]]></dc:creator>
		<pubDate>Wed, 05 Oct 2022 08:02:15 +0000</pubDate>
				<category><![CDATA[Life]]></category>
		<category><![CDATA[North West]]></category>
		<category><![CDATA[Travel & Tourism]]></category>
		<guid isPermaLink="false">https://nwconnected.co.uk/?p=148738</guid>

					<description><![CDATA[New research has shown families can save on average just over £200pp per trip by opting for ‘train over plane’ and spending their half-term holidays here in the UK. Meaning a family of four would save  an average of almost £1k per trip before they’ve even added spends or baggage! . The research comes from [&#8230;]]]></description>
		
		
		
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		<title>Post Office finds a fifth of people with cover are unsure how the policy pays out</title>
		<link>https://nwconnected.co.uk/post-office-finds-a-fifth-of-people-with-cover-are-unsure-how-the-policy-pays-out/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=post-office-finds-a-fifth-of-people-with-cover-are-unsure-how-the-policy-pays-out</link>
		
		<dc:creator><![CDATA[damienhorwood]]></dc:creator>
		<pubDate>Fri, 26 Aug 2022 20:01:25 +0000</pubDate>
				<category><![CDATA[Finance]]></category>
		<category><![CDATA[Health]]></category>
		<guid isPermaLink="false">https://nwconnected.co.uk/?p=147919</guid>

					<description><![CDATA[Almost a fifth of people (18%) with life insurance do not understand the terms by which their beneficiaries would get a pay-out from their policy in the event of their death according to the Post Office. The study also revealed that around two fifths (38%) of us are unable to correctly explain the difference between [&#8230;]]]></description>
		
		
		
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		<item>
		<title>Four Tips From Experts To Make Sure Your Property Sells, Including Why Your Front Door Should Be Red</title>
		<link>https://nwconnected.co.uk/four-tips-from-experts-to-make-sure-your-property-sells-including-why-your-front-door-should-be-red/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=four-tips-from-experts-to-make-sure-your-property-sells-including-why-your-front-door-should-be-red</link>
		
		<dc:creator><![CDATA[damienhorwood]]></dc:creator>
		<pubDate>Wed, 20 Jul 2022 10:01:27 +0000</pubDate>
				<category><![CDATA[Experts]]></category>
		<category><![CDATA[Life]]></category>
		<category><![CDATA[Property]]></category>
		<guid isPermaLink="false">https://nwconnected.co.uk/?p=146755</guid>

					<description><![CDATA[20According to the latest figures from HM Land Registry, released just last week, UK house prices increased by 12.4% in the year to April 2022, up from 9.7% in March 2022. The increase means that the average UK home now sells for £299,249. While the news is unlikely to be well received by first-time buyers, [&#8230;]]]></description>
		
		
		
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		<title>These Are The Most Searched DIY Tasks &#8211; But How Confident Are Brits In Their Ability To ‘Do It Themselves’</title>
		<link>https://nwconnected.co.uk/these-are-the-most-searched-diy-tasks-but-how-confident-are-brits-in-their-ability-to-do-it-themselves/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=these-are-the-most-searched-diy-tasks-but-how-confident-are-brits-in-their-ability-to-do-it-themselves</link>
		
		<dc:creator><![CDATA[damienhorwood]]></dc:creator>
		<pubDate>Thu, 10 Feb 2022 16:02:54 +0000</pubDate>
				<category><![CDATA[Entertainment]]></category>
		<category><![CDATA[North West]]></category>
		<guid isPermaLink="false">https://nwconnected.co.uk/?p=143015</guid>

					<description><![CDATA[One in ten of us admit to just hiring a professional to tackle even basic home repairs according to a new survey &#8211; but around 67% of Brits say they would try and give it a go first. The survey comes from online retailer Chums, who polled 1000 UK residents across different generations to understand [&#8230;]]]></description>
		
		
		
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		<item>
		<title>Nearly one in four side hustles launched during the pandemic</title>
		<link>https://nwconnected.co.uk/nearly-one-in-four-side-hustles-launched-during-the-pandemic/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=nearly-one-in-four-side-hustles-launched-during-the-pandemic</link>
		
		<dc:creator><![CDATA[damienhorwood]]></dc:creator>
		<pubDate>Fri, 21 Jan 2022 11:58:11 +0000</pubDate>
				<category><![CDATA[Digital]]></category>
		<category><![CDATA[Economy]]></category>
		<category><![CDATA[Finance]]></category>
		<category><![CDATA[Technology]]></category>
		<guid isPermaLink="false">https://nwconnected.co.uk/?p=142557</guid>

					<description><![CDATA[Caunce O’Hara, the specialist insurance broker for freelancers and small businesses, have released the results of their survey on the growth of ‘side hustles’, referring to someone who has a second source of income in addition to their regular full-time job. The survey looked at why these spare-time businesses have become so attractive, what hidden [&#8230;]]]></description>
		
		
		
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		<title>Manchester Crowned The Northern Capital Of DIY</title>
		<link>https://nwconnected.co.uk/manchester-crowned-the-northern-capital-of-diy/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=manchester-crowned-the-northern-capital-of-diy</link>
		
		<dc:creator><![CDATA[damienhorwood]]></dc:creator>
		<pubDate>Mon, 22 Nov 2021 08:02:01 +0000</pubDate>
				<category><![CDATA[Life]]></category>
		<guid isPermaLink="false">https://nwconnected.co.uk/?p=141426</guid>

					<description><![CDATA[Millions of Brits spent their lockdown hammer in hand, finally tackling those odd jobs around their homes they’d been putting off for years, resulting in a major boom for the DIY industry. But new research has revealed that you may be more or less likely to attempt a DIY job based on your postcode.  That’s [&#8230;]]]></description>
		
		
		
			</item>
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		<title>The Rise Of The Gran-Fluencer: As Some Pensioners Rake In More Than £55k A Year From Instagram</title>
		<link>https://nwconnected.co.uk/the-rise-of-the-gran-fluencer-as-some-pensioners-rake-in-more-than-55k-a-year-from-instagram/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=the-rise-of-the-gran-fluencer-as-some-pensioners-rake-in-more-than-55k-a-year-from-instagram</link>
		
		<dc:creator><![CDATA[damienhorwood]]></dc:creator>
		<pubDate>Mon, 30 Aug 2021 10:01:17 +0000</pubDate>
				<category><![CDATA[Celebrity]]></category>
		<category><![CDATA[Digital]]></category>
		<category><![CDATA[Entertainment]]></category>
		<category><![CDATA[Media]]></category>
		<guid isPermaLink="false">https://nwconnected.co.uk/?p=139516</guid>

					<description><![CDATA[Social media is no longer solely for the young, as a new influencer rich list reveals some accounts belonging to the older generation are potentially earning nearly £8k a post. Online clothing brand Chums, who specialises in comfortable and stylish clothing for older shoppers, has released a ‘Granfluencer Rich List’ after noticing some of the hottest Instagram [&#8230;]]]></description>
		
		
		
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		<title>THE NHS DATA GRAB DELAYED: HOW TO OPT OUT AND STOP YOUR PRIVATE MEDICAL RECORD BEING SHARED</title>
		<link>https://nwconnected.co.uk/the-nhs-data-grab-delayed-how-to-opt-out-and-stop-your-private-medical-record-being-shared/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=the-nhs-data-grab-delayed-how-to-opt-out-and-stop-your-private-medical-record-being-shared</link>
		
		<dc:creator><![CDATA[damienhorwood]]></dc:creator>
		<pubDate>Sun, 04 Jul 2021 20:01:39 +0000</pubDate>
				<category><![CDATA[Digital]]></category>
		<category><![CDATA[Health]]></category>
		<guid isPermaLink="false">https://nwconnected.co.uk/?p=138515</guid>

					<description><![CDATA[NHS patients across England who may have wanted to prevent their private medical records being shared with third parties have been granted a short reprieve, as the launch date for the NHS digital’s new database scheme has been delayed until September. The delay has come after recent calls from the NHS staff to give patients [&#8230;]]]></description>
		
		
		
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		<item>
		<title>Liverpool John Lennon Airport select Click Consult for technical SEO and user focused content</title>
		<link>https://nwconnected.co.uk/liverpool-john-lennon-airport-select-click-consult-for-technical-seo-and-user-focused-content/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=liverpool-john-lennon-airport-select-click-consult-for-technical-seo-and-user-focused-content</link>
		
		<dc:creator><![CDATA[damienhorwood]]></dc:creator>
		<pubDate>Wed, 23 Jun 2021 14:01:04 +0000</pubDate>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Digital]]></category>
		<category><![CDATA[Media]]></category>
		<guid isPermaLink="false">https://nwconnected.co.uk/?p=138424</guid>

					<description><![CDATA[Serving more than five million passengers a year, Liverpool John Lennon Airport is an award-winning transport hub scheduling flights both domestically and to much of Europe. With travel expected to begin its recovery, the historic airport has selected Click Consult to provide a variety of technical and creative services.   This partnership aims to embrace [&#8230;]]]></description>
		
		
		
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		<title>CHASING THE GREY POUND: KNOWSLEY BASED RETAILER DISCUSSES HOW ONLINE BRANDS SUCCESSFULLY TARGET 65+ SHOPPERS</title>
		<link>https://nwconnected.co.uk/chasing-the-grey-pound-knowsley-based-retailer-discusses-how-online-brands-successfully-target-65-shoppers/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=chasing-the-grey-pound-knowsley-based-retailer-discusses-how-online-brands-successfully-target-65-shoppers</link>
		
		<dc:creator><![CDATA[damienhorwood]]></dc:creator>
		<pubDate>Fri, 02 Apr 2021 16:01:08 +0000</pubDate>
				<category><![CDATA[CoronaVirus]]></category>
		<category><![CDATA[Experts]]></category>
		<category><![CDATA[Online]]></category>
		<category><![CDATA[Retail]]></category>
		<guid isPermaLink="false">https://nwconnected.co.uk/?p=137030</guid>

					<description><![CDATA[The ongoing pandemic has changed many aspects of our lives but perhaps the most impacted has been how we as a nation shop. From our weekly groceries to smart home tech and even furniture, the changes in rules due to lockdowns has led to us having to rely more on online shopping as physical stores [&#8230;]]]></description>
		
		
		
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